Electronix Pro Group

Service and installation of electric appliances and electronics

Profile Icon

Company's Profile

Line of Business: Service and installation of electric appliances and electronics
Address: 2 Tzela HaHar St., Technology Park, Modiin
Phone: *5-000-000
Fax: 972-8-9567500
Website: http://www.electronics-pro.co.il
Management Icon

Company Executives

  • Refael Maximov, Electronix Pro Group

    Refael Maximov

    Owner and Co-CEO

    Electronix Pro Group

  • Merav Maximov, Electronix Pro Group

    Merav Maximov

    Co-CEO

    Electronix Pro Group

Icon About

About Electronix Pro Group

The Electronix Pro Group is one of the most advanced and prominent companies in Israel, providing consumers with various services for electric and electronic appliances. The Group started out in 1986 as a repairing service lab for electric and electronic appliances in Jerusalem, and soon acquired an excellent reputation in the field of service and repairs. Over the years, the company expanded and today it provides its services throughout the country, with branches in Modiin, Shilat, Haifa and Beer Sheva, and over 400 employees.
The Group’s business vision is based on providing consumers and importers with a range of services at an exceptionally high standard. The Group has two subsidiaries: Pronix (A.M. Electronics Pro) and Electronics Pro Blue. The Group’s headquarters and logistic center, located in Modiin’s Technology Park, covers an area of 2,700 sq.m.
The Group works only with the largest and most prominent global (premium) brands. This enables importers to further strengthen their brand, with a highly respected service company, while also strengthening the Group’s own brand.
The Group provides service for local importers of leading global brands, such as: Miniline, the exclusive importer, distributor and service provider for AEG, Frigidaire and Electrolux; Samline, the exclusive representative, importer, distributor and service provider for Samsung products in Israel; Ishpar, importer of Elica, Lenco and Sony; Brimag Digital, importer and distributor of Panasonic, Amtel Computers Importer of the Mag and Proview brands and Exit Electronics, importer of the Hisense brand.

Innovation and Top-Notch Service

The Electronix Pro Group stands out in the local landscape, because it focuses on innovation and places the client at the center of its service concept. The Group views innovation and technology as ways to develop and to provide excellent service, and, consequently, invests extensive resources in order to be at the forefront of cutting-edge IT technology. All teams undergo professional training on a regular basis, provided by the largest manufacturers in the world. Furthermore, the Group is often selected by these global manufacturers to take part in brainstorming teams and to provide technical solutions when needed.

Service and Responsibility 

In line with its belief in the importance of providing first-rate service, the Group invests significant resources to continuously raise the level of professionalism of all personnel, through periodic training, monitoring, customer surveys and other methods. The Group is proud that its profes-sional technical staff successfully solves most of the service calls on location during the first visit to a client’s home, using procedures that are unique to the Group.

 

 

 

 

The customer rela-tions operation offers a second-line response, and the technical operation with its professional labs staffed by experienced technicians, engi-neers, and technical managers is involved throughout the service chain.
The various solutions and equipment used during the technicians’ visits are regularly evaluated and chosen following meticulous scrutiny. Items selected by the company’s R&D team and approved by the technical team are branded “Electronics Pro” and only the Group’s technicians are authorized to offer them to clients during their visit. The advanced service operation consists of dozens of licensed technicians who visit nearly 2,000 households a day, a central repair lab located in the Group’s logistic center in the Modiin Technology Park, and dozens of pick-up points throughout the country that have service agreements with the company. In addition, the Group’s customer service hotline operates six days a week and handles over 4,000 calls a day.

Senior Management

 

Ratings Icon

Company Rankings

Icon Publications

Publications

You may also like