Verint

Verint is a leader in customer experience (CX) automation. The global company employs about 4,000 employees worldwide and is traded on NASDAQ with an annual revenue of over 900 million dollars. More than 85% of the “Fortune 100” companies are Verint’s customers and use Verint Open Platform and its AI-powered bots to deliver tangible AI business outcomes across the enterprise.
Verint was Established in Israel in 1994. Verint Israel now hold the company’s significant R&D center, which employs about 200 people. The unique combination of the company’s tenure of 30 years, its resources, financial stability, and resilience along with its dynamic and young nature, which enables its innovation, leadership, initiative, and the production rate of a start-up company, bring the synergy that creates an added value for the company and its products.
Verint creates a modern service experience and provides tools that support all the customers’ communication channels in this digital age. With Verint, organizations can meet the challenges posed by continued growth in the number of customer interactions and higher customer expectations for a better service-experience, including familiarity with the customers and their needs, quality of service, efficiency, shortening conversation times, better understanding of their needs, and providing quick and efficient solutions. Verint offers an open platform that provides the world’s largest brands with the tools to improve their customer communication in a variety of channels, using advanced AI tools, bots, and additional technological tools.
The company’s automation and bot solutions, which are AI-powered, assist in automizing the customer experience, resulting in quicker, more efficient, and cost-effective service experience, in any point of contact. Thus, enabling the organization to achieve its strategic goals. Verint Open Platform offers a variety of abilities and applications, enabling organizations to simplify and coordinate operations and apply them at every scale.
The key to the company’s approach to CX automation is the use of AI-Powered Bots – software robots that are a part of the company’s apps, trained to help the team with one kind of task, such as summarizing calls. The bots integrate AI to the organization’s human workforce and were designed to work in teams. They can save time and assist the team with providing better and quicker service. Additionally, Verint provides products that enable the organization to evaluate its quality of service and customer satisfaction.

The Company’s Organizational DNA Includes Four Key Elements

Pride in our products – Verint and its people take pride in the products it develops, who make the world a better place, and have a truly positive and meaningful influence on people’s lives.

Opportunities for Professional Growth – a significant number of the company’s employees change their positions inside the company every year. Both vertically and upwards, with constant joint-thinking about growth and development.

Psychological Security – Everyone matters. Each person’s voice is heard, whether tenured or new to the company, employee or manager. You may offer, ask, challenge, and make mistakes, since this enables the best platform to promote innovation.

Thriving Global Company – Verint Israel is part of a stable and successful global company that provides its people with tools to fulfill their dreams and try new things.
The company’s unique work environment promotes innovation as well as personal and professional growth, and provides many opportunities for self-realization. The company’s employees are determined and empathetic, good listeners, creative thinkers, possess an actual passion for their work, and, most of all, have the will and motivation to go above and beyond their job description, thus opening themselves to new areas. The company encourages its people to grow, widen their horizons, develop their careers, and be true partners throughout the way. Verint creates an optimal balance between experienced employees, who contribute knowledge and expertise, and new employees, who bring with them new energy, refreshing abilities, and cutting-edge methods.

Let’s Talk

Verint works to create constant dialogue, between the company and its employees, managers and their teams, employees and their colleagues , the company and its customers, and its customers with their customers. Verint refers to this dialogue as “Let’s Talk”, the entire organizational culture is led by the idea of dialogue, communication, and connection.
Verint understands just how unique its organizational culture really is, and, therefore, puts in the effort to preserve it by hiring individuals that possess the right DNA that matches its culture, while taking care of its employees’ well-being as well as their personal and professional growth. The company achieves these goals with excellent management, trainings, enrichment, being attentive to the needs of its staff, allowing them to influence above and beyond their job description, maintaining the company’s community involvement, offering benefits including annual bonuses, medical insurance, 10bis, etc., and offering a variety of leisure activities in and out of the office including company fun and leisure days, team building days, marking special occasions, dates, and holidays, gifts, children’s activities, annual vacation, and more. All while adhering to the optimal well-being of its personnel and maintaining a work-life balance.
Located in Herzliya Pituach, Verint moved into its new office in 2022, which includes a huge terrace, many leisure areas, and alternative sitting areas. The company’s office space includes open spaces for teamwork, hot spot workstations rather than permanent desks, and many communal sitting areas so each employee can choose to sit quietly alone, brainstorm with the team, or collaborate with others. This work environment was created to provide the team with innovation and collaboration opportunities in and outside their teams. The terrace allows a glimpse of nature indoors, enables people to work outside, and celebrate special occasions in the open air.
The company’s work model is hybrid and flexible, allowing employees to come in the office twice a week, by organic team formations, while the rest of the work is done remotely from home. Thus, allowing flexibility and showing the company’s full trust in its people, and enabling them to maintain an optimal home-work balance.