hyro

Hyro is the leading Agentic Care Communications platform. Its Agents OnCueTM handle the moments of connection between patients and their care across voice, chat, and messaging, from hello to handled: scheduling, refills, referrals, and billing, plus proactive outreach that closes care gaps before patients have to ask. The platform now extends beyond patient access to IT service management, revenue cycle, and clinical support.

Care that’s easy to access, ask about and act on.

Every day, millions of calls and messages meant to connect patients to care end in long holds, repeated transfers, and callbacks that never come, leaving patients feeling alienated in a system meant to help them. Not because care teams aren’t working hard, but because access is broken.
Care OnCueTM changes that: access in the right place, at the right time, on the patient’s terms. Care that answers when patients engage, or proactively finds them first. Hyro removes chaos from healthcare: every call answered, every request resolved, every next step completed. Complexity is part of healthcare. Chaos doesn’t have to be.

We’ve seen what’s possible

Hyro supports more than 2,500 hospitals, clinics and healthcare facilities and has handled over 300 million care interactions with trusted AI agents.
• Tampa General Hospital: 56% lower call abandonment, 58% shorter wait times, and 21% more appointments scheduled
• Baptist Health: nearly $1 million saved in three months by automating MyChart password-reset calls alone
• Inova Health: about 350,000 calls handled a month, 80%+ routed to the right place, 4,000 staff hours freed monthly, and after-hours covered around the clock

Systems, staff and workflows run OnCueTM

This is the age of the agentic health system. When systems, staff and workflows run OnCueTM, the administrative overcapacity across the health system is alleviated, and patients rightfully earn their focus. Hyro’s platform absorbs the routine under the most rigorous AI safeguards in healthcare, so caregivers can be fully present for the patients who need them, and lean teams can operate as if they were ten times their size.

A fast-growing company

Hyro ranked No. 677 on the 2026 Inc. 5000 list, following 508% revenue growth over three years. In October 2025, it raised $45 million in a round that doubled its valuation and brought total funding to $95 million.

A team that grows with the company

Hyro’s team of SuperHyros has grown by 55% over the past year and now numbers 180 people, with offices in New York City and Israel and remote employees across the U.S.
They work at the forefront of agentic AI, shaping products in a field where technology and market needs change fast. People here take ownership, make an impact, and grow with the company.

A place where people thrive

Hyro invests in helping its people do their best work: hybrid work, unlimited paid time off, company-wide long weekends each quarter, the option to work from abroad, a continuing education fund (keren hishtalmut), stock options, and more.
The company is also committed to equal opportunity. Women made up 47% of hires over the past year, and 41% of those women joined functions traditionally dominated by men, including R&D and Product. Women hold 38% of management roles.
In 2026, Hyro was named to Inc.’s Best Workplaces list in the U.S., following an anonymous employee survey and an in-depth review of its culture, leadership, development opportunities, and benefits. The recognition reflects a principle that has guided Hyro from day one: a company can grow fast, demand excellence, and build breakthrough technology while still being a place where people enjoy their work, build their careers, and see the difference they make.