First International Bank of Israel (FIBI)

Total Balance Sheet: NIS 242,512 million
Credit to the Public: NIS 124,749 million
Equity: NIS 13,066 million
Core Capital Ratio: 11.41%
(as of 30 September, 2024)

The FIBI Group is one of the five largest banking groups in Israel. FIBI Group provides a wide variety of banking services and financial products to its customers at high standards of professionalism and service. FIBI Group is comprised of several brands: its parent company – the First International Bank of Israel, its subsidiary, Bank Massad, and its Bank Otzar Ha-Hayal, Ubank and PAGI brands, which together form a nationwide network of about 120 branches. FIBI’s financial position totals about ILS 243 billion. FIBI maintains a broad and stable capital base that is among the highest in the Israeli banking system and attests to the Group’s financial robustness.

FIBI is a universal bank offering the entire spectrum of banking services and focusing on several key operating segments: business and commercial banking, capital markets and investment advice and private banking. FIBI offers customers qualitative advantages in these operating segments, which are reflected in its professional, highly skilled manpower, as well as technical advantages through its state-of-the-art IT and customer service systems.

FIBI Group also focuses on serving customers in another key operating segment – the retail and small business segment – through FIBI and through Bank Otsar Ha-Hayal, which caters to customers who are members of Israel’s security establishment, through Bank Massad, which specializes in providing banking services to members of the teaching profession in Israel, and through the PAGI brand, which specializes in providing banking services to Israel’s religious and ultra-orthodox Jewish society.
FIBI Group offers comprehensive, customized solutions for customers’ needs at its branches, and a variety of banking services through FIBI’s website and application, which are highly successful according to the data attesting to high customer use and satisfaction. FIBI’s advanced, direct digital banking channels enable customers to execute transactions and receive information quickly and efficiently and are frequently upgraded according to the latest technological innovations.
FIBi advances innovation and digitization and, inter alia, adopts advanced AI-based capabilities. FIBI achieves innovation by assimilating products and technologies developed by fintech companies, coupled with its ongoing efforts to develop in-house products and technologies through FIBI’s IT subsidiary.
Since FIBI’s fintech activities focus on achieving its strategic goals, it prioritizes solutions that enable integration into customer interfaces in order to further enhance the service experience and offer added value.

The Corporate Segment

FIBI provides advanced banking and financial services to large companies and corporations in the Israeli economy. FIBI is renowned for its knowledge and expertise in managing and financing high-volume transactions, which is why many of Israel’s largest and leading business (corporate) companies and commercial (middle market) companies are FIBI customers.
FIBI dedicates its sectoral expertise to providing customized credit solutions to customers in the corporate and commercial sectors. FIBI’s prudent and responsible credit policy and its diversified high-quality credit portfolio are key pillars of FIBI’s financial robustness.
FIBI also offers advanced international trade and financial guarantee services to customers in the business and commercial sectors, including solutions for import, export and other international transactions, financing capital market activities and foreign currency investment management. FIBI offers one of the most competitive, professional and leading foreign currency trading rooms in Israel.

The Retail Sector

FIBI has extensive activities in the retail sector and offers innovative banking services to households, including current accounts, credit, savings plans, mortgages, investment advice and pension and savings advice.
FIBI offers a variety of advanced digital service channels to customers, particularly direct channels, such as through its website, application and its ATMs, which enable customers to receive fast and efficient service 24/7.
FIBI Group is at the vanguard of banking services to diverse population groups, through Bank Otsar Ha-Hayal, which caters to customers who are members of Israel’s security establishment, through Bank Massad, which specializes in providing banking services to members of the teaching profession in Israel, and through its PAGI brand, which specializes in providing banking services to Israel’s religious and ultra-orthodox Jewish society.

Capital Markets and Private Banking

FIBI is one of the leaders in capital market activities with Israeli securities, foreign securities, financial derivatives and various investment products. FIBI also has a renowned reputation in private banking, thanks to the professionalism of its investment advisors who provide superior-quality service to customers in FIBI’s branches, thanks to its sophisticated digital trading capabilities and trading rooms and thanks to its advanced advisory systems.

FIBI – Community Outreach and Involvement

FIBI Group is committed to active involvement in society and in the community, maintains ongoing strategic collaborations with social organizations and encourages its employees to volunteer in the community.
Upon the outbreak of the Swords of Iron War, all brands in the FIBI Group mobilized to provide assistance to the war effort, increased their donation budgets and allocated substantial sums for community outreach activities relating to the war’s ramifications.
One of FIBI’s most important contributions is assisting and supporting the community of Kibbutz Nir Oz in southern Israel. FIBI’s management is leading and coordinating both the physical rehabilitation efforts at the kibbutz, and the efforts to support the community’s welfare through dedicated donations.
At the same time, FIBI is continuing to advance key partnerships and new projects providing support to Israel’s defense forces through its donations, including to:
“Catching the Wave of life” trauma therapy program of the HaGal Sheli (My Wave) NPO – FIBI donates to this innovative program which uses surfing as a therapeutic tool to help soldiers and war victims overcome acute physical and emotional trauma.
“Makers for Heroes” program of the Restart NPO – FIBI donates to this program, which creates innovative technological solutions to enable wounded IDF soldiers overcome their disabilities.
“Warm Home for every Soldier” – FIBI made 30 fully-furnished apartments available to lone soldiers nationwide.
“Leading to Success” – FIBI formed a scholarship program to fund academic courses for disadvantaged soldiers and veterans.
“Adopt a Unit” – FIBI adopted two combat units and supports the soldiers’ well-being throughout their service.
“Gdolim Bemadim” – FIBI supports this program that takes action to enable young adults with disabilities integrate into the IDF.
“Soul Key” – FIBI donated music scholarships to combat trauma victims within the framework of therapeutic rehabilitation at the Israel Conservatory of Music in Tel Aviv.
“Now Me” – FIBI donates to this program providing individual coaching and empowerment to wounded and disabled female soldiers.
“Lior Foundation” – FIBI contributes to the promotion of cultural experiences for IDF soldiers.
FIBI’s employees continue to take part in various volunteering activities each year, such as providing training in financial literacy to the general public, as well as activities relating to the war effort, which included, inter alia, cooking for lone soldiers, volunteering in farming initiatives, collecting and transporting equipment to soldiers and residents of communities around the Gaza envelope and operating activities for evacuees’ children.